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Crystal Nail & Spa

+1 985-641-2256
3769 Pontchartrain Dr #7, Slidell, LA 70458 United States of America
Open Today: 10:00 AM - 06:00 PM

Crystal Nail & Spa Info

Best PlaceJuice Reviews

I love going to Crystal nails! I got moved here and was looking for a new nail shop and decided to stop in and have gone nowhere else since. They never disappoint. They have executed everything I have asked with no problems. Even under a short time limit they got me in and out without it looking rushed. I come out with beautiful nails every time.
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Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Quick Facts About Crystal Nail & Spa

Crystal Nail & Spa has several strengths based on the comments provided. One clear strength is their ability to deliver excellent nail services. Multiple customers have expressed their satisfaction with the outcome of their nails, mentioning that they always come out with beautiful results. This indicates that Crystal Nail & Spa has skilled nail technicians who can execute their clients' requests successfully. Additionally, the mention of Vincent, one of the technicians, being picky and meticulous suggests that the staff pay attention to detail and strive for high-quality work.
The friendly and pleasant staff is another strength highlighted in the comments. Many customers appreciate the good sense of humor and positive atmosphere created by the employees. Having a welcoming and comfortable environment can enhance the overall customer experience and make clients feel relaxed during their visit. The presence of the owner Vincent is also mentioned as a positive aspect, which can contribute to a sense of care and dedication from the management.
Crystal Nail & Spa's popularity is indicated by the comment about it being a busy place. Having a high volume of customers suggests that they have built a strong reputation and have a steady clientele. This could be attributed to their excellent service and quality work.
However, there are some potential weaknesses mentioned in the comments. One customer complained about the temperature being too hot during their pedicure, suggesting that the salon may not have proper air conditioning or cooling systems. This can be a disadvantage as it affects the overall comfort of the clients, especially during hot weather.
Another customer expressed dissatisfaction with the rush they felt during their appointment. The nail technician was rushing to attend to other customers waiting, which resulted in their nails not being properly buffed and filed. This indicates a potential issue with time management and prioritizing customer satisfaction. A rushed service can lead to subpar results and leave clients feeling unsatisfied.
Furthermore, one customer expressed disappointment with the lack of conversation from their nail technician. They felt nervous and unsure about what was expected of them, as the technician relied mostly on hand touches for communication. This suggests a lack of clear communication and customer engagement during the service, which can create a less enjoyable experience for clients.
A significant weakness mentioned in one comment is the salon's policy of still requiring customers to wear masks even after the mask mandate was lifted. This strict policy can drive away potential customers who may not want to wear masks or feel uncomfortable doing so. It shows a potential lack of flexibility and adaptability to changing circumstances.
Another comment raises a serious concern regarding the safety and skill level of the nail technicians. The customer reported that their skin was cut and irritated during the service, resulting in pain and discomfort. This indicates a lack of attention to safety protocols and potential negligence on the part of the nail technician. Such incidents can severely damage the salon's reputation and deter customers from returning.
In conclusion, Crystal Nail & Spa has strengths in terms of delivering excellent nail services, having a friendly and pleasant staff, and enjoying popularity among customers. However, there are some weaknesses to address, including potential issues with temperature control, rushed services, lack of communication, strict mask policies, and concerns over safety and skill level. Addressing these weaknesses will be crucial for Crystal Nail & Spa to ensure the satisfaction and safety of their clients and maintain a positive reputation in the industry.


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Today

Opening Hours

Monday 10:00 AM - 06:00 PM
Tuesday 10:00 AM - 06:00 PM
Wednesday 10:00 AM - 06:00 PM
Thursday 10:00 AM - 06:00 PM
Friday 10:00 AM - 06:00 PM
Saturday 10:00 AM - 06:00 PM
Sunday Closed

How to go there

Location